Are you looking for reliable car repair technicians in Singapore? Well, we all know the value of dedicated car repair and servicing.
Finding reliable technicians is, however, not a walk in the park. If you’re not keen enough in your search for the repair technicians, you risk hiring poor mechanics. They may not only fail to diagnose faults in your car correctly but may also make you incur exorbitant fees for unsatisfactory service.
So, what should you check for when looking for a car servicing center? In this post, we highlight for you some of the factors you should consider during your research. Keep reading.
1. Dedicated Customer Service
You need a company that will be ready to pay attention to your needs. A company which will be available to answer all your questions regarding servicing/repairing the car and ensure that you’re satisfied.
It’s worth noting that almost all car repair and servicing agencies in Singapore have some customer care service, but then how competent is the team? This is something that can be a bit difficult to find out.
Here’s a quick tip though. Check out this company’s reviews on their social media pages as well as their site. What past clients say about this company will give you a broader view of their level of customer care.
2. Certification and Qualification
Vehicles are costly investments, and you don’t want mediocre technicians who will be training in your car. The best way to avoid this is by checking for the qualification, and certification of the company’s technicians.
Check to confirm that the car repair, and servicing company, Singapore is certified by a reputable third-party agency. The third-party certification agency should be dedicated to maintaining quality standards of service in the Automotive repair sector, Singapore.
The certification should be available on their website. Moreover, the technicians should have gone through vigorous automotive repair training, and have at least two years experience.
3. Pricing structure
A good auto repair shop should be dedicated to serving you always. Therefore they should not just be after your money but your satisfaction.
To check this, be sure to review their pricing structure. It’s prudent that you avoid complicated pricing plans which are challenging to understand.
The golden rule is; find a company with a transparent upfront pricing with no hidden charges whatsoever. Before signing on the dotted line, be sure to read, and understand the company’s terms of service.
4. Client disputes
Did the company have any conflicts with past clients? If so, what steps did it take to resolve these disputes?
Today, it’s easier than ever to discover mediocre auto repair companies in Singapore. Before agreeing on the terms, spare some time to check if the company’s name appears in the Consumers Association Singapore portal.
On this portal, you will find past client complaints regarding their experience with different service providers, including car repair agencies. Your best bet will be to overlook the company if you feel bothered by past client complaints.
5. Your budget and the organization of the shop
Automotive repair companies have different price valuations for their services. It isn’t a bright idea going for cheaply priced services because of potential ‘unprofessionalism’ in the service. On the same note, it’s also not good going for overpriced car repair services.
To get the best value for your money, it’s advisable that you have a final list of at least three repair companies which offer a similar level of quality. From this list, check for the cheapest services with good bonuses for the services you will receive.
Apart from the budget, the organization in the workplace is also a vital factor to consider. The company should display a high level of professionalism by maintaining high ‘hygiene’ levels on the premises.
This doesn’t mean that you will find the shop spotlessly clean, but it should not be cluttered with oil spills and dirt everywhere. It could be a strong sign of a high level of ignorance in the facility.
Car repair services should help extend the life of your car, and not open routes for other breakdowns in the future. It is not easy to determine a mediocre company by just looking at them. If you do your research, though, you will land an agency that’s geared towards offering you the best services at very affordable rates.